Posted: 3/4/2015 from HOUSTON, TX UNITED STATES
I am now having to replace this door flap exactly one year after buying the first replacement for the original flap (that lasted five years). Last year's replacement flap broke at exactly the same spot as today's: one of the two hinge pins from which the panel swings in and out of the door frame. Our two 25-lb dogs (plus two cats) go charging through the door at a slight angle and evidently the pins can't withstand that use. Am seriously considering replacing the entire Pet Mate door with one of higher quality, if such a thing exists.
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Not as sturdy as expected
Posted: 8/6/2012 from CARLSBAD, NM UNITED STATES
This is the third time to replace the door flap. We have 4 basset hounds and apparently they are too tough for the door. I liked the way the door is kept shut by the magnets and the door closure to shut the opening while away. However I cannot continue to replace the flap due to rambunctious dogs. Perhaps if the price wasn't quite so high it would be possible to continue to replace.
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