FREE Shipping Promo
PetStore.com offers FREE standard ground shipping via UPS on orders of $75 or more for orders containing non-sale items (orders which do not qualify for our FREE shipping promotion will still be shipped at a discounted rate). All orders, including those that qualify for our FREE shipping promotion, are subject to shipping insurance charges at the rate of $0.35 per $100.00 increment for orders shipped via UPS ground service (a minimum of $0.35 per box will be charged for insuring shipments).
Terms and Exclusions:
- Offer valid only on orders shipping within the contiguous United States. Orders sent to Alaska, Hawaii, Puerto Rico, Guam or other US Territories will not qualify for this promotion.
- PetStore.com's FREE shipping promotion does not include products sent in oversized or particularly heavy boxes. This may include but is not limited to chillers, external water pumps, metal halide magnetic ballasts, DIY kits and substrate/sand. These items may still be subject to additional shipping insurance and special handling charges. Should shipping surcharges apply, they will be noted on individual product pages and also displayed in the PetStore.com shipping cart. We will, however, pay a portion of the shipping charges for these orders.
- Shipping surcharges, such as shipping insurance and special handling are NOT covered under the PetStore.com FREE shipping promotion.
- Shipping charges for returned merchandise is non-refundable. Please read Petstore.com's Return Policy for more information
These exclusions are necessary in order for us to be able to offer this type of promotion to our customers. We do our best to discount shipping as much as possible to make buying items from our online store easy and affordable.