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We offer a Low Price Guarantee on all in-stock merchandise. Just compare our total price—item price + tax (if applicable) + shipping & handling—to the total price of other online stores. If you find a lower price, we will match the price and refund 10% of the difference. Questions? Call us toll-free at 1-888-9-WEBPETS (1-888-993-2738). We'd love to hear from you!
Terms & Conditions
- If you find a lower price from another online store, we will match the price and refund 10% of the difference.
- To take advantage of our Low Price Guarantee, just compare our total price—item price + tax (if applicable) + shipping & handling—to the total price of other online stores.
- The item must be in stock on both our website and the online store you are comparing prices with.
- We will match any online store's coupons discounting the price of a specific product or a general coupon discounting the total of your order.
- Our Low Price Guarantee cannot be combined with other special offers or coupon codes.
- Our Low Price Guarantee does not apply to membership, wholesale or club discount pricing.
- Our Low Price Guarantee does not apply to product-bundle pricing. Price matches are based upon individual item comparisons.
- PetStore.com coupon codes are not redeemable with orders containing price matched products.
- There is no limit to how many items we will price match in an order.
- To qualify for our Low Price Guarantee, you must submit proof of the price differential prior to placing your order. All sales are final and we will not issue you a credit back for an order already processed and shipped.
- We will not honor another online store's advertised price if the price is clearly a typographical error.
- We will only match prices with authorized online resellers in the United States.
- PetStore.com reserves the right to reject any price match that cannot be verified by proof acceptable to PetStore.com in its sole discretion.
- We reserve the right to modify or cancel the Low Price Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Low Price Guarantee on this page.
- Orders containing merchandise labeled for review under our Low Price Guarantee may take slightly longer to process because the verification of pricing is a manual process.